Privacy Policy

Effective Date: [Insert Date]

Raj Laxmi Astro Talk (“Website”, “we”, “our”, “us”) values your privacy and is committed to protecting the personal information shared by users (“User”, “you”). This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use our website and services.

1. Personal Identifiable Information (PII)

Personal information refers to data that can identify an individual user. We may collect personal information in the following situations:

a) Account Registration

When you create an account on our Website, we may collect the following details, including but not limited to:

Full Name
Address
Mobile Number
Email Address
Date of Birth
Gender
Location
Photograph (if uploaded)
Any other information classified as “Sensitive Personal Data or Information” under the Information Technology Act, 2000 and the IT Rules, 2011

Your email address and/or mobile number along with a password or OTP are used to secure your account and to provide personalized services, including email and SMS notifications. Without registration, certain services may not be available.

b) Booking Paid Services

While booking paid astrology services, we may collect:

Personal details mentioned above
Payment-related details (processed securely via third-party payment gateways)
IP address
Transaction-related information

We do not store your credit/debit card or banking information. All payments are handled through secure and encrypted third-party payment gateways.

c) Cookies, Log Files, and IP Address

We automatically collect certain technical information when you visit our Website, such as:

IP address
Browser type
Device information
Pages visited and time spent

Cookies are used to enhance user experience, personalize content, and analyze website traffic. You may choose to disable cookies through your browser settings; however, some features of the Website may not function properly.

d) User-Generated Content

We may collect information voluntarily shared by users, such as feedback, comments, reviews, or messages posted on blogs, forums, or other public sections of the Website. Such information is publicly visible, and users are advised to exercise discretion while sharing personal details.

e) Miscellaneous Communications

We may collect information shared through emails, messages, or other communication methods for addressing user queries, service-related issues, or contractual obligations.

2. Non-Personal Identifiable Information

Non-personal information does not identify a specific individual and may include:

Referring and exit URLs
Internet Service Provider (ISP)
Browser type
Device type
General geographic location

This information is used to analyze trends, administer the Website, improve services, and comply with legal obligations. It may be shared with trusted third-party service providers for analytics and performance measurement.

3. Accuracy of Information

Users confirm that all information provided is accurate, current, and complete. Raj Laxmi Astro Talk shall not be responsible for the authenticity of the information provided by users. Users agree to indemnify the Website against any loss arising from incorrect or misleading information.

4. Security Measures

We take reasonable physical, technical, and administrative measures to protect your personal information against unauthorized access, misuse, or disclosure. Data is stored on secure servers, and sensitive transactions are encrypted using SSL technology.

However, no method of data transmission over the internet is 100% secure. Users are advised to safeguard their login credentials and personal information.

5. Usage of Information

Information collected may be used for the following purposes:

Providing personalized services and user experience
Improving website content, functionality, and offerings
Sending service-related communications
Analytics, research, and performance monitoring
Legal compliance and dispute resolution

We do not share sensitive personal information with third parties without user consent, except where required by law.

Mobile numbers and opt-in data will not be shared with third parties for marketing or promotional purposes.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

7. Confidentiality

Confidential information shared by users is treated with utmost care and will not be disclosed except:

To prevent imminent harm to users or the public
When required by law or legal proceedings
To protect the rights or property of the Website

8. Children’s Privacy

Our services are intended for users above 18 years of age. We do not knowingly collect personal information from children under 13 years of age. If such information is discovered, it will be deleted promptly upon notification by a parent or guardian.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of third-party sites.

10. Disclaimer

Raj Laxmi Astro Talk is not responsible for any communication or transaction between users and third-party platforms. Any use of third-party services is at the user’s own risk.

11. Grievance Officer

In accordance with the Information Technology Act, 2000, the following Grievance Officer has been appointed:

Name: [Grievance Officer Name]

Email: support@rajlaxmiastrotalk.com

Users may contact the Grievance Officer for any concerns related to privacy, data usage, or policy violations.

12. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website. Users are encouraged to review this policy periodically.

By using this Website, you agree to the terms of this Privacy Policy.